Summary
Traditional IT operating models may struggle to keep pace with today’s dynamic business demands. And without a well-designed transformation, you risk creating misalignment, inefficiencies, and roadblocks. You need a strategic approach to designing an adaptive IT operating model that balances flexibility, governance, and business priorities. This report presents practitioner-proven practices and design principles that will help you drive business value, boost innovation, and scale successfully. By applying these insights, you can eliminate transformation friction; embed agility at the core of IT; and build a customer-centric, high-performing IT operating model.
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