Summary
Aligning business capabilities to an organization’s operating model enables executives and business architects to drive operational excellence. Tech leaders can use Forrester’s business capability framework to optimize processes, people, and technology to deliver tangible benefits to the business by enhancing efficiency, productivity, and agility. This report provides insights into key questions addressed by the operating model view, the benefits it offers, and the critical discussions it enables — all focused on achieving operational excellence.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).