Sam Higgins

Principal Analyst

Sam's professional engagements in the private sector, as well as state and federal government, assist him in addressing the unique technology challenges found in diverse industries such as financial services, healthcare, education, transportation, and mining.
Sam's research focuses on business and IT alignment, CMO and CIO collaboration, and the employee experience for IT teams and technology leaders as well as local and regional adoption of emerging technology and digital transformation. Sam specializes in delivery of advisory to clients in Australia and near-shore English-speaking markets across Asia Pacific.

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Report

Forrester Infographic: The State Of Digital Transformation In Government, 2021

January 12th, 2022•2 min read

COVID-19 has increased the focus on digital transformation in government and social services and accelerated its progress.

Sam Higgins

Report

Accelerate Your IT Operating Model Transformation With Future Fit Capabilities

December 16th, 2021•9 min read

IT organizations excel by focusing on the key capabilities that tech execs identify as crucial for a high-performing future fit IT operating model.

Sam Higgins

Gordon Barnett

Report

Predictions 2022: Public Sector

November 3rd, 2021•5 min read

In 2022, the global public sector will transform employee and customer experiences and the technology environment in ways that reshape societies.

Report

Predictions 2022: Cloud Computing

October 27th, 2021•5 min read

In 2022, enterprises will replatform onto cloud-native technologies while taking advantage of new industry and global scaling features.

, Jeffrey Hammond

Report

Predictions 2022: Asia Pacific

October 26th, 2021•5 min read

In 2022, access to digital services will fuel heightened customer expectations, driving bold, visionary APAC firms to nurture customer trust and commit to sustainability via demonstrable climate action.

Report

The State Of Cloud In Australia

September 27th, 2021•1 min read

This report helps technology architecture and delivery leaders understand the current state of cloud adoption in Australia.

Sam Higgins

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

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Sam Higgins

Principal Analyst

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