Forrester’s High-Performing IT Operating Model framework helps tech execs assess the importance, maturity, and complexity of capabilities to balance the need of delivering customer value with the need for operational excellence.

Sam Higgins

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Gordon Barnett

This report provides a breakdown of the elements involved in a public cloud selection and identifies the criteria you must leverage.

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Lee Sustar

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Charlie Dai

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Sam Higgins

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Danny Mu

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Jeffrey Hammond

This report helps tech execs put themselves in a potential sponsor’s shoes and address their desires concerning risks, rewards, and concerns in business case materials and other communications when seeking funding.

Sam Higgins

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Brian Hopkins

In our 23-criterion evaluation of Salesforce consulting providers in Asia Pacific (APAC), we identified the 14 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, dentsu, DXC Technology, IBM, Infosys, NTT DATA, PwC, Salesforce, Tata Consult

Sam Higgins

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Liz Herbert

You can use Salesforce consulting partners to redesign your business with Salesforce technology, implement Salesforce products faster, and drive change related to Salesforce projects. But to realize these benefits, you'll first have to select from a diver

Sam Higgins

While the advent of AI and robotics will inevitably lead to job losses or automation deficits, these forces will affect different occupations at different times and in different ways. To help you better understand the progress of automation's effect on wo

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Sam Higgins

, Satish Meena

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J. P. Gownder