Summary
All eyes are on Japan to see how firms there cope with the country’s aging population, economic uncertainty, and digital transformation challenges. Data from Forrester’s Priorities Survey, 2024, indicates that Japanese organizations are prioritizing financial growth and customer experience (CX) while improving IT resilience, collaboration, and stakeholder experiences and planning to increase investments in industry clouds and security. This report examines the key business and technology priorities that organizations in Japan will focus on in 2024.
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