Essentials Report

Business Process & Applications Professionals: Must-Read Research In An Economic Downturn

October 23rd, 2008
With contributor:
Tom Pohlmann


Although the first half of 2008 showed a steady pace of technology spending, according to our latest research it's very likely that a slowdown is coming. And in a down economy, businesses face tough decisions and inevitably look to cut spending. The good news? Business process and applications (BP&A) professionals know all about how to wring out inefficiencies and prove return on investment (ROI) — so now is the time to show your stuff. To ensure that you and your business and IT counterparts come out of this situation in better shape than when you entered it, BP&A professionals must focus on three areas: 1) prioritizing lower-risk projects focused on efficiency and performance; 2) financially justifying process and application investments; and 3) understanding how to negotiate better application deals.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.