BYOD Programs In Government: Prepare To Walk That Fine Line

During the past few years, many government agencies have been challenged with balancing the hype surrounding bring-your-own-device (BYOD) programs with legitimate opportunities to use BYOD to empower employees and enhance productivity. While the excitement around BYOD grew and then receded across the broader market, government decision-makers have always viewed it with greater caution — with far fewer prioritizing BYOD among their technology initiatives. Our discussions with government stakeholders responsible for evaluating and implementing BYOD programs highlight opportunities to deploy BYOD for specific use cases and selected users such as administrative employees, emergency responders, and temporary personnel. I&O executives must also address mobile device management, policy, organizational, and security issues to enable BYOD adoption among government employees. Forrester also published a companion report targeted at CIOs, who must consider BYOD programs alongside other technology management priorities.