Summary
Transformation depends on people first — chief among them leaders with the right mindset. Money can buy new technology and experimentation can optimize processes, but too few leaders realize that their own mindset, confidence, and openness to change shape how they make decisions and navigate to success. For one brand of a large global consumer packaged goods (CPG) company, the COVID-19 pandemic provided the impetus to finally move beyond cyclical platform updates to a composable tech redesign. Key to its success was the program leader’s mindset and partner relationship. Read this case study to understand the impact of leadership mindset in driving your next successful transformation.
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