Case Study

Case Study: Applying High-Performance IT At The US Bureau Of Indian Affairs

How IT Styles Evolve Over Time To Support Long-Run Mission Outcomes

 and  four contributors
Feb 19, 2025

Summary

The Bureau of Indian Affairs leverages technology, governance, and user obsession to tackle its extensive responsibilities that cut across infrastructure, education, and public safety while supporting a unique relationship with the US government. This report highlights how it applied a high-performance IT (HPIT) approach to drive alignment, adaptivity, and trust and therefore enhance user experience (UX), streamline operations, and reduce costs.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).