Case Study

Case Study: Latexco Adapts To A New Business Model

How Bedding Specialist Latexco Awoke From A Production Scheduling Nightmare To A Customer Service Dream

August 29th, 2022
George Lawrie, Vice President, Principal Analyst
George Lawrie Vice President, Principal Analyst
With contributors:
Pascal Matzke , Christian Prandi , Hannah Jachim

Summary

Smart manufacturers master sales, operations, and execution processes across multiple markets, plants, and product variants. Latexco’s adoption of cloud- and AI-infused integrated planning and execution enables it to escape the commoditization trap and stay ahead of consumers’ expectations for customized sleep experiences. This case study shows tech leaders how to improve adaptiveness by integrating modern sales and operations planning with execution. In this report, we outline how Latexco evolved a new business model by implementing an integrated sales, operations, and execution process supported by Adexa’s autonomous supply chain platform.

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