Summary
Swift Transportation, the largest full-truckload carrier in the US, realized it could no longer rely on traditional models to keep pace in a dynamic environment with tight delivery windows, fluctuating fuel costs, evolving regulatory compliance, and increasing customer expectations. Instead, Swift scaled AI across its enterprise by treating data as a product, embedding governance and trust, and enabling adoption through literacy and cocreation, resulting in measurable operational gains and a cultural shift toward rapid AI-powered decision-making.
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