Summary
For two days in November 2016, CMOs, CIOs, and other C-level executives from around the globe converged on Dana Point, California to participate in Forrester's invitation-only Age Of The Customer Executive Summit. Tim Mahoney joined us on stage to describe his energizing yet challenging situation as Chevrolet's CMO and General Motors' global marketing operations leader. His remarks, summarized and contextualized here, capture perfectly the issues we see CMOs facing as they enter 2017.
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