Summary
During the pandemic, self-triage emerged as a critical component of the digital front-door strategy for healthcare organizations (HCOs) as members and patients struggled to navigate a complex ecosystem and determine the best setting for care based on their symptoms. In this collection, we provide a set of research reports that highlight the importance of self-triage during the pandemic and beyond to help HCOs derive the most value from these investments.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).