Trends Report

Computer Vision Supports Retailers' Digital Transformation

How Four Retailers In China Deliver Business And Customer Value With AI

March 27th, 2020
With contributors:
Frederic Giron , James McCormick , Han Bao , Bill Nagel


Retailers must digitally transform to catch up with fast-changing customer expectations and fend off increasingly aggressive digital competitors. As part of these transformation efforts, retailers in China are piloting computer vision projects in various functional areas. CIOs should read this report to identify how computer vision enhances the digital customer experience (CX) while driving agility and efficiency through digital operational excellence.

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