Trends Report

Cultivate An Adaptive Workforce To Master The Future Of Work

January 10th, 2020


The future of work will change conditions for many stakeholders, all of whom deserve a seat at the table to voice their needs. AI and automation will force companies to become more adaptive even if they aren’t ready. The transformation of work includes new ways to train employees in the appropriate skills. Use machine learning to find the right qualities for the future of work among candidates.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.