Summary
Software-as-a-service (SaaS) adoption is accelerating as enterprises seek increased agility, seamless scalability, and optimized operational efficiency. A majority of orgs have already embraced SaaS, with adoption rates continuing to rise across industries; however, orgs still grapple with challenges. This data report highlights how SaaS is transforming enterprise ecosystems, although executives remain cautious about escalating subscription costs, vendor lock-in, and the potential risks of outsourcing critical business functions. As orgs expand their SaaS portfolios, careful governance — covering vendor relationships, cost controls, and supply chain security — will be vital for sustainable success.
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