Maturity Assessment

Define Your Social Media Maturity To Advance Your Social Marketing

August 2nd, 2021
With contributors:
Emily Collins, Shynise McElveen, Christine Turley


This report assesses your social media maturity and provides recommendations to advance your approach against the six competencies.

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Forrester helps business and technology leaders use costumer obsession to accelerate growth. That means empowering you to put the costumer at the center of everything you do: your leadership strategy, and operations. Becoming a costumer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.