Summary
Today’s consumers, employees, and partners want to have relationships with companies that have their best interests at heart and a clear set of values they put before short-term profits. Our research proves that trusted firms have greater growth potential, and by practicing responsible design — in alignment with their brand purpose, values, and commitments — firms create the opportunity to earn trust, differentiate, and deliver sustainable growth. This report reveals how designing responsibly helps companies earn the trust of customers, employees, and partners and lays out an approach to define what responsible design means to your organization.
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