Data Overview Report

Digital Media’s Performance Paradox

Consumers’ Behaviors Contradict Marketers’ Investments

Michael Kearney
 and  three contributors
Jul 03, 2024

Summary

Spend on digital media like search, social, display, and online video continues to grow at the expense of offline media like linear TV, out-of-home (OOH), print, and radio. Marketers are lured by digital media’s relative measurability and perceived efficacy. However, consumers avoid ads on digital media more than ads on offline media and trust digital media less than offline media. This overview uses marketing survey and consumer benchmark survey data to substantiate that paradox.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).