Trends Report

ECM Requires Investment: Five Key Elements To Include In Your Business Case

December 3rd, 2021
With contributors:
Srividya Sridharan , Fayzan Sabri

Summary

Enterprise architects play a central role in business case development by establishing clear goals, desired benefits, risks, and capacity gaps when requesting the financial investments they need to proceed. Checklist five elements of a business case before asking senior management for a “go” or “no go” decision on a content management investment.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.