Budgeting and planning season is right around the corner, and an armful of new and unproven technologies and software initiatives promise to change the way IT conducts its business. IT organizations are wondering what to consider and what to let pass by as technologies like SaaS and initiatives like SOA move along in their adoption cycles. Forrester's Enterprise And SMB Software Survey, North America And Europe, Q4 2008 describes in detail how enterprises (firms of 1,000-plus employees) will use these technologies this year.