Federal IT Cost Reduction Efforts Will Require Process Change To Succeed

In an attempt to control IT costs, the US federal government is establishing mandates that are forcing deep and massive technology change. With data center consolidation and cloud migrations entering full tilt, federal agencies and their components are counting on enterprise architecture (EA) to help guide the transformation. In this research, we report the findings from our interview with an experienced IT manager at the IRS who helped his organization through a similar cost-reduction effort. We relate lessons learned and examine the implications for a consolidated, cloud-enabled future for the federal government.