First 90 Days Report

First 90 Days: Leader Of A New (Or Recently Reorganized) Team

July 28th, 2023
With contributors:
James McQuivey, PhD , Camille Floyd , Rachel Birrell


Teams and organizations change and transform regularly. As a leader, you may be coming into a new role or your current span of control may have evolved. Whenever there is a significant change to the teams you lead, it’s worth taking a step back and assessing the capabilities, culture, career, and communication of the people who report to you. This report is part of our First 90 Days series and applies to all roles and functions.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.