Five Essential Digital Experience Governance Practices

Processes: The Digital Experience Delivery Playbook

March 10th, 2021
With contributors:
Martin Gill, Andrew Hogan, Alessia Stewart, Kara Wilson, Madison Bakalar


Governance is the dreaded "G" word for many organizations: It paints a picture of archaic rules, ineffective bureaucracy, and outdated processes that stifle innovation. But given the cross-organizational nature of delivering digital experiences, governanc

Want to read the full report?

This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.