Best Practice Report

Five Lessons Learned From The Forrester Wave™: Content Platforms, Q2 2021

August 3rd, 2021
With contributors:
Srividya Sridharan , Fayzan Sabri


The enterprise content management (ECM) market is now dominated by cloud-first content platforms. Our recent Forrester Wave™ evaluation of 14 content platform vendors revealed some key lessons on the state of cloud and AI/machine learning (ML) adoption, the importance of vertical focus, the capabilities that show vendor differentiation, and common themes from reference customers. Read this report to understand five key findings from “The Forrester Wave™: Content Platforms, Q2 2021” and understand what matters to content platform buyers and technology architecture leaders.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.