Summary
2012 brought a tectonic shift in worker technology requirements. Many more employees now purchase their own devices, bring them to work, and use them to conduct personal and professional activities from more locations. These empowered workers and other factors are reshaping the corporate landscape and driving new technology requirements, forcing infrastructure and operations (I&O) professionals to evolve their approach to better serve them. Forrester calls this shift in enabling technology for employees "agile workforce enablement." This report focuses on how the vendor and service provider landscape will also evolve to help IT execs address these changing workforce requirements and technology needs.
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