Best Practice Report

Five Steps To Better Metrics In The Security Operations Center

Enhance Your SOC Metrics To Show Value And Improve Processes

February 21st, 2024
Allie Mellen, Principal Analyst
Allie Mellen Principal Analyst
Jeff Pollard, VP, Principal Analyst
Jeff Pollard VP, Principal Analyst
With contributors:
Joseph Blankenship , Liam Holloway , Michael Belden

Summary

Security operations teams struggle to produce metrics that demonstrate process improvement and the value that the security operations center (SOC) brings to the organization. This research establishes a set of SOC metrics and details a five-step process to operationalize those metrics to improve the SOC and demonstrate value.

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