Five Ways To Navigate Privacy Issues In Wearable Computing

Wearables are gaining popularity in both the consumer and enterprise worlds as they open up new technology-enhanced experiences — but with this ascension comes privacy concerns. For example, questions around privacy have followed Google Glass when it has been used by companies interacting with customers or by consumers. Yet a historical look at the emergence of new technologies shows that privacy fears often bedevil new categories of products. Whether you're thinking about wearables for use by customers or employees, infrastructure and operations professionals must plan for the privacy ramifications. In this report, we assess the state of wearables privacy using quantitative data from Forrester's Consumer Technographics® surveys, then lay out five steps you can take when beginning to pilot wearables solutions.