Trends Report

Five Ways To Navigate Privacy Issues In Wearable Computing

Consider Privacy Up Front When Developing A Wearables Strategy

August 1st, 2014
With contributors:
Heidi Shey , Christopher Voce , Thayer Frechette


Wearables are gaining popularity in both the consumer and enterprise worlds as they open up new technology-enhanced experiences — but with this ascension comes privacy concerns. For example, questions around privacy have followed Google Glass when it has been used by companies interacting with customers or by consumers. Yet a historical look at the emergence of new technologies shows that privacy fears often bedevil new categories of products. Whether you're thinking about wearables for use by customers or employees, infrastructure and operations professionals must plan for the privacy ramifications. In this report, we assess the state of wearables privacy using quantitative data from Forrester's Consumer Technographics® surveys, then lay out five steps you can take when beginning to pilot wearables solutions.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.