Data Overview Report

Forrester’s Q2 2023 Digital Process Automation Survey Results: Digital Transformation Loses Steam

Process Optimization Has Become Everyone’s Job, But Training Lags

 and  three contributors
Sep 01, 2023

Summary

Forrester’s Q2 2023 Global Digital Process Automation Survey shows three trends coming into focus: 1) Digital transformation may have lost some steam with economic uncertainty; 2) process methods reflect further investment in process intelligence, with additional reliance on process tools within enterprise apps; and 3) process optimization teams are scattered and lack critical training. Read this report for information on how best to position process optimization and automation within your organization.

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