Data Overview Report

Forrester’s Q3 2022 Digital Process Automation Survey Results: Organizations Respond To The Automation Imperative

Automation Strategies Mature, But The Challenge Remains Huge

October 19th, 2022
Bernhard Schaffrik, Principal Analyst
Bernhard Schaffrik Principal Analyst
Renee Taylor-Huot, Senior Researcher
Renee Taylor-Huot Senior Researcher
Rob Koplowitz, null
Rob Koplowitz
With contributors:
Glenn O'Donnell , Audrey Lynch , Diane Lynch

In the responses to Forrester’s Q3 2022 Digital Process Automation Survey, three trends are clear and require the market’s attention: 1) Process optimization and automation are now mainstream skills and directly align with strategic business objectives; 2) process optimization and reengineering are critical to automation success, but most are in early stages on a long path to maturity; and 3) large portfolio vendors are increasingly dominating the process automation solution landscape. Read this report for information on how to best position process optimization and automation within your organization.

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