Summary
In the responses to Forrester’s Q3 2022 Digital Process Automation Survey, three trends are clear and require the market’s attention: 1) Process optimization and automation are now mainstream skills and directly align with strategic business objectives; 2) process optimization and reengineering are critical to automation success, but most are in early stages on a long path to maturity; and 3) large portfolio vendors are increasingly dominating the process automation solution landscape. Read this report for information on how to best position process optimization and automation within your organization.
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