Best Practice Report

Future Fit Leaders Will Build Tomorrow On Trust

Trust Is The Currency Of Future Fit Transformation

November 5th, 2020

Summary

Trust has always been important for leaders but never more so than now, especially for senior technology management executives. If you aren’t an exceptional trust builder and smart trust spender, you won’t succeed in the 2020s. Forrester’s Future Fit model and assessment prepares CIOs, CTOs, and other senior technology management executives to lead their firms into the future. This report provides leaders with research insights and actionable advice for building and spending trust as the currency of transformation.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.