Vision Report

Future Fit Organizations Need Adaptive Leaders

Level Up Your Leadership To Survive And Thrive In An Age Of Uncertainty

August 22nd, 2023
With contributors:
James McQuivey, PhD , Camille Floyd , Rachel Birrell


Today’s leaders face increasing and accelerating uncertainty, which manifests itself in economic turbulence, new ways of working, talent shortages, and the challenges of continuous transformation. While yesterday’s leadership theory — designed for slower, more moderate times — still provides valuable guidance, even effective leadership strategies must rapidly evolve and be applied intelligently to meet these new challenges. Read this report to know what your future fit leadership model should look like and how to lead your teams to be adaptive, creative, and resilient.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.