Trends Report

GenAI Accelerates Process Intelligence Adoption

How GenAI Is Speeding Up The Advent Of The Citizen Process Expert

February 23rd, 2024
Bernhard Schaffrik, Principal Analyst
Bernhard Schaffrik Principal Analyst
Renee Taylor-Huot, Senior Researcher
Renee Taylor-Huot Senior Researcher
With contributors:
Glenn O'Donnell , Merve Kandemir , Demi Starks

Summary

Leading enterprises have long relied on process intelligence to understand how their processes actually run on an operational level and how to increase efficiency and effectiveness. As process intelligence software adoption is increasing, we wanted to understand generative AI’s impact on both adoption and technological evolution. For this report, we analyzed software vendor strategies and their latest product advancements, as well as practitioner perspectives and experiences in this category.

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