Trends Report

Generative AI: What It Means For Health Insurers

Understand Health Insurance Use Cases And Early Benefits

 and  three contributors
Oct 10, 2024

Summary

Generative AI (genAI) has an extensive range of applications that can help health insurers (HIs) digitally transform and meet the needs of their members. But despite the AI craze permeating the industry, now is the time for HIs to stay grounded. HIs need agile processes to experiment with and slowly implement genAI technology in a safe and responsible manner. Health insurance leaders can use this report to understand the impact of genAI on health insurance, avenues for early adoption, and how to circumvent potential risks.

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