Template

Government CX Value Statement Templates

Communicate CX Value To Stakeholders By Speaking Their Language

 and  six contributors
Jan 09, 2025

Summary

Customer experience (CX) leaders in government need to communicate the impact that customer experiences have on organizational outcomes. This report provides a tool to help government CX leaders create a one-sentence value statement that reinforces how CX actions affect their organization’s key participation, operations, and resilience outcome metrics.

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