Maturity Assessment

Health Insurers: Assess Your Digital Maturity And Transformation Strategy

January 24th, 2024
With contributors:
David Hoffman , Shannon Germain , Tiffany Do , Peter Harrison


Forrester’s Digital Transformation Maturity Assessment For Health Insurers helps healthcare leaders gauge their organizations’ progress with digital transformation and strategy across six competencies based on research and interviews with healthcare organizations at various stages of maturity. The assessment takes 10 minutes to complete and has 20 statements to help determine your organization’s digital transformation maturity level. Digital leaders should use this self-assessment to measure their organization’s maturity and discover which capabilities and core competencies they need to strengthen and develop to advance their digital transformation efforts and strategies.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.