Case Study

Health Payers Search High And Low For Their Business Transformation Edge

Answering Hard Questions About Business, Process, And Technology Best Practices

Clay Richardson
 and  two contributors
Jun 24, 2011

Summary

Business process pros at health payers work at the intersection of business and technology, bringing process methodologies, business knowledge, and technology insights to business transformation initiatives. Finding the right balance of process discipline, business insight, and technology know-how remains a continual challenge, especially as healthcare reform puts more pressure than ever before on an industry that's already been undergoing wrenching changes as the population ages and costs skyrocket. We asked health insurers important questions concerning their level of business process expertise, their rapidly changing business domain, and their top-of-mind technology initiatives. By ensuring that your project team can address these questions, you will make significant strides toward implementing the business transformation required for healthcare reform and increase your competitive advantage.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).