Summary
Even as efforts to deploy generative AI (genAI) as a horizontal tool that any knowledge worker can use continue, leaders are turning their attention to specific roles. HR is an area ripe for genAI assistance: Teams are strapped for bandwidth, even as the demands placed on them continue to rise. In this report, we characterize the core usage scenarios that can be applied to HR, then evaluate them in terms of business risk, the skills required to use them, and their short-term business value. Read on to get started on your journey to empower HR employees with genAI tools.
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