Best Practice Report

Identify The Top Opportunities For AI In Life Insurance

April 24th, 2023
With contributors:
Oliwia Berdak , Carine Lam , Rachel Birrell


Artificial intelligence (AI) has the potential to change the life insurance industry, allowing insurers to offer flexible solutions, upsell and cross-sell more effectively, and improve the customer experience. By incorporating AI into claims management, insurers can also improve productivity and accuracy. However, insurance practitioners must first know their industry’s top AI use cases in order to prioritize and successfully implement them. This report contains a downloadable spreadsheet that maps out all the major AI use cases that life insurers should explore.

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