Summary
IT professionals in global firms face a bewildering range of challenges around enterprise resource planning (ERP) deployment and consolidation. They have to plot a passage through the reefs of complementary application synchronization challenges to the clear blue water of comparative advantage while maintaining a highly standardized app portfolio that keeps them out competitors' range. To avoid coming to grief and to ensure that their target capabilities are linked to their firm's key success factors, they should follow the four steps in Forrester's enterprise app consolidation navigation kit: 1) determine key factors for success; 2) map the firm's competitive position on each axis; 3) select important key factors for success — degrees of freedom; and 4) map capabilities to strategic imperatives.
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