Case Study

Inquiry Spotlight: Forrester's RPA Inquiries Reveal Activity But Low Maturity

Client Inquiries Highlight Security, Control, And Design Issues

December 20th, 2017
With contributors:


The search for rapid digitization has pushed robotic process automation (RPA) to a prominent position in automation strategies. During the past year, Forrester has received more than 200 inquiries on RPA, including queries about vendors, operating models, security, technology, control, and business cases. We have created a six-level maturity framework to assess the overall market maturity. This report synthesizes recent inquiries to help I&O professionals keep ahead of rapid RPA deployments.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.