Summary
Over time, digital workers will perform a higher percentage of your work. As this happens, your need to coordinate work among humans and these “robots” will increase. Add artificial intelligence (AI) components like conversational intelligence, text extraction, and decision management into the mix and you face new operational and technical challenges. This report shows how intelligent automation platforms that construct digital workers will need to evolve to include work orchestration.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).