Best Practice Report

Leadership: Intentional Leadership Leads To High-Performing Organizations

Use The Six Attributes Of Leadership To Deliver Better Results

August 5th, 2021


Leadership is the wrapper around your operating model that holds it all together and makes it work. Senior leaders are not only setting the vision and strategy for the organization, but their behaviors also define the template by which other employees act, engage, and perform. As leaders develop their high-performing operating model, it is necessary to elevate their leadership to deliver customer value. They do this by leading with consistency and intention. Read this report to identify the elements of leadership and understand how they can accelerate your journey to high performance.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.