Trend Report

Lessons Learned From DPA Providers In “The Forrester Wave™: Digital Process Automation Software, Q3 2025”

The Shift To Goal-Driven Orchestration: From Back-Office Efficiency To AI-Powered Orchestration

Summary

In the process of researching “The Forrester Wave™: Digital Process Automation Software, Q3 2025,” we asked 14 digital process automation (DPA) providers about the future of the market. Our questions centered on noteworthy trends, competitive pressures, buyer challenges, and disruptive forces. They describe a market that has undergone transformation, moving from a focus on rule-based component-specific automation to integrated goal-driven orchestration. This report summarizes these views.

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