Managing Mobile Complexity

Enterprise mobility momentum remains a hot area of opportunity for vendors. Enterprises are prioritizing mobility initiatives as a key strategic focus, expanding the use of smartphone devices, and investing in a range of mobile applications to address the needs of information workers, task workers, and the rising number of "mobile wannabe" workers who bring their personal mobile devices into the office. Analysis of nearly 700 enterprise mobility-related inquiries, as well as results from Forrester's Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2010, provide insight into the wide range of mobile devices, applications, and solutions that companies have deployed or are planning to deploy in the coming year. Vendors across the mobility ecosystem will focus on helping customers simplify and manage the increasing complexity of enterprise mobility systems. In addition, demand for new types of solutions including machine-to-machine (M2M) technologies, mobile device management, and managed mobility services will present future market opportunities for vendors.