Summary
Software-as-a-service (SaaS) computing and cloud platforms have been around for more than 20 years, with faster and simpler software delivery driving adoption. Speed remains important, but speed is no longer the No. 1 priority. Business agility to fend off digital disruptors now tops the business technology (BT) agenda. Change management, knowledge dissemination, digital psychology, and market responsiveness (i.e., key agility dimensions) are now essential. Forrester identified three categories of cloud agility boosters and compared how the major vendors — Amazon Web Services, Google, IBM, Microsoft, and Salesforce — address them. Enterprise architecture professionals should use this report to expand their thinking on cloud platforms and develop a strategy for business agility.
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