Summary
Machinery-of-government (MoG) changes restructure agencies, eliminating or splitting up some, combining others, and often causing radical shifts in mission. Few government IT departments have the experience or skills required to manage such significant organizational changes, which often results in a failure to achieve target mission outcomes, operational inefficiencies, stakeholder dissatisfaction, loss of personnel, higher costs, and a convoluted IT landscape. Public sector technology leaders should read this report to understand how to facilitate successful organizational transformations and what a well-managed process in government looks like.
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