Summary
The digital employee experience (DEX) is important, but tying the DEX to balance sheet savings is complicated. As a result, organizations struggle to articulate the value delivered, and this may come at the cost of investments. To help DEX leaders avoid this outcome, this report details what key DEX metrics to track, how to capture them, and how to tie them to strategic business priorities.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.