Trends Report

More Options, More Confusion — The Paradox Of Intelligent Document Extraction

Eleven Criteria Will Help You Navigate Through The Fog

August 13th, 2021
With contributors:
Glenn O'Donnell , Audrey Lynch , Diane Lynch


Intelligent document extraction platform (IDEP) use case opportunities are heating up. Early solutions offered a high level of automation but a low level of accuracy and provided little insight. Combining computer vision with advances in machine learning has made solutions more valuable and easier to build and maintain. But these improvements make choosing among the platform category alternatives even harder. Deep digitization improves data quality and drives insight. Four software platforms target intelligent document extraction use cases. Eleven criteria will guide you to the right platform choice. This report describes the options and provides a downloadable tool to allow enterprise architecture (EA) pros to compare them.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.