Summary
Agentic commerce is the latest topic to catch a hype wave. Most US online adults neither trust nor want AI agents to use their billing or payments data to make purchases on their behalf, per Forrester’s May 2025 Consumer Pulse Survey. That said, there is a notable minority who do trust and want AI agents to do so. This data overview examines US online adults’ attitudes about AI agents using their data to conduct commerce on their behalf.
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