Best Practice Report

Navigating The Growing DEI Solutions Vendor Space

Choose A Partner That Helps You Infuse DEI Into Your Daily Operations

May 10th, 2022
With contributors:
James McQuivey, PhD , Anjali Thomke , Rachel Birrell

Summary

Businesses committed to diversity, equity, and inclusion (DEI) encounter an increasingly crowded landscape of service providers with little guidance about the breadth of services available and what to expect from potential partners. Forrester interviewed 26 DEI solutions providers with services ranging from DEI strategy consulting and learning to executive coaching and university certificate programs. Our findings show that solutions focus on two main areas: 1) individual growth and 2) organizational change. This report shows you how to get the most out of your investment in DEI solutions.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.